Privacy Policy · ນະໂຍບາຍຄວາມເປັນສ່ວນຕົວ

AlounnyShop Privacy Policy

Last updated: October 6, 2026

In short: we only collect what you send us when you contact or order from us, we use it to answer you and fulfil your order, we never sell it, and you can ask us to delete it at any time.

1. Who we are

AlounnyShop (ALOUNNY Garment factory Individual Enterprise) makes and sells straight-leg trousers and knee shorts in Vientiane, Lao PDR. This policy covers this website (alounnyshop.com) and the conversations we have with you through Facebook, Messenger, WhatsApp, phone and email.

Address: Phonsomboun Village, Vientiane Capital, Lao PDR.

2. Information we collect

We collect only the information you choose to give us when you contact us or place an order:

  • Your name
  • Phone number, email address or Facebook / WhatsApp profile name
  • Delivery address, when you order
  • What you order: styles, sizes, colours, quantities and your measurements
  • The content of your messages to us

Browsing this website does not require an account and does not ask for personal information. This website does not set its own cookies and does not run advertising or analytics trackers.

3. How we use information

  • To reply to your questions and send quotations
  • To make, pack and deliver your order, including wholesale and private-label orders
  • To contact you about your order, payment or delivery
  • To improve our products and customer service

We do not use your information for any purpose you would not reasonably expect from a clothing shop.

4. Sharing

We do not sell or rent personal information. We share it only:

  • With delivery services, so they can bring your order to you
  • When the law requires us to

5. Third-party services on this site

Some parts of this website open or embed services run by other companies. Their own privacy policies apply when you use them:

  • Facebook and Messenger links open Meta's apps or website
  • WhatsApp links open WhatsApp
  • “Open in Maps” and “Directions” links open Google Maps
  • The factory route video loads from YouTube (privacy-enhanced mode) only after you press play

6. Facebook and Messenger data

This page is the public privacy policy for the AlounnyShop Facebook app and Page. When you message our Page, we receive your public profile name and the messages you send. We use them only to reply to you and handle your order or request. We do not use Facebook data for advertising profiles and we do not pass it to anyone else.

7. How long we keep information

We keep personal information only as long as we need it to handle your enquiry or order, and to meet our legal and accounting obligations. After that we delete it.

8. Your choices and data deletion

You can ask us at any time to see, correct or delete the personal information we hold about you.

  1. Email alounnyadmin@alounnyshop.com with the subject line Data Deletion Request, or send the same message to our Facebook Page.
  2. Tell us the name, phone number or Facebook profile you used with us, so we can find your data.
  3. We handle your request as soon as we can.

Deleting your data does not affect orders that are already completed, but we will no longer be able to look up your past orders.

9. Changes to this policy

If we change this policy, we update this page and the “Last updated” date at the top. The previous version was dated February 9, 2026.

10. Contact

For any privacy question, contact AlounnyShop:

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